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Our customer support team is here to help you with any questions or issues. Whether you need assistance with account management, troubleshooting, or general inquiries, we're dedicated to providing prompt and reliable solutions. Reach out through phone, email, or live chat for the support you need. Your satisfaction is our priority!
- COINXCARD - Official Dealer of 3 Sing Trustee Ltd.
- ShunTak Centre West Tower, 168-200 HK.
- Support Hours: Mon to Fri I 9AM to 5PM (UTC+8)
- Email: support@coinxcard.com
- Telegram: @coinxcard
Welcome to the next generation of payments
What is a asset linked Mastercard®
Asset Linked Mastercard® allows you to spend your digital assets like regular money by converting your digital assets into traditional currency at the point of purchase. It works just like a regular debit card but is linked to your fintech.
How does asset linked Mastercard® work?
Asset Linked Mastercard® works by converting your assets into Mastercard Credit. The card provider handles the conversion and ensures your transaction goes through seamlessly.
Can I use asset linked Mastercard® anywhere?
Yes, you can use asset linked Mastercard® anywhere that accepts traditional debit or credit cards, including online stores and physical retail locations, as long as the card is part of Mastercard®.
Is asset linked Mastercard® secure?
Yes, our protection technologies make it secure, employing advanced encryption, two-factor authentication (2FA), and other safety features to protect your funds.
Do I need a bank account to get asset linked Mastercard®?
No, you do not need a traditional bank account. Asset linked Mastercard® is linked up with a trustee, 3 Sing Trustee Ltd., rather than a bank account, allowing you to inject asset to the Mastercard for spending.
Are there any fees associated with asset linked Mastercard®?
Yes, there are various fees, such as issuance fees, card shipping, ATM withdrawal fees, and conversion fees for turning digital assets into fiat currency. For more details, please check SERVICE section.
Can I withdraw cash using asset linked Mastercard®?
Yes, you can withdraw cash from ATMs that accept debit cards, similar to using a traditional debit card. However, keep in mind that ATM withdrawals may come with additional fees.
Is it easy to convert digital assets to fiat when using asset linked Mastercard®?
Yes, converting your assets to Mastercard Credit is typically handled automatically by the asset linked Mastercard® provider at the point of purchase, so you don’t need to manually convert your assets before making a transaction.
How do I manage my asset linked Mastercard®?
You can manage your asset linked Mastercard® through 3 Sing Trustee Ltd. online portal, where you can check balances, track transactions, and adjust settings such as security features.